Bath & Body Works in Rockwall, TX Closed now

Reviews about Bath & Body Works

• ★ ★ ☆ ☆ ☆

  August 31, 2020, by Chelsey LeFlore
  Came here for a quick/small Mother's Day Gift and knew exactly what I needed/wanted. I had no help from anyone, which is fine....I was in sort of a hurry so no worries to me. However, when I get to the register the lady checking me out, Alexa, was so rude. She barely smiled and when I asked for NO bag (I had a gift bag already), she replied, WHAT NO BAG?...as if it's unheard of to not need a bag. She then realized one of the bottles didn't have a sku, so she says, "you grabbed one with no sku I'll be back". After that was said and done, she rang everything up and it didn't look like what I had figured in my head seeing as I thought it would be buy 2 get 1 free anx she then tells me NO THAT'S JUST FOR FULL SIZE. That was all she said to me. Not thank you have a good day...NOTHING. it may seem as though what she said was fine, but the tone in which she said it would have insulted anyone. I normally am not the type to nitpick things, but she was entirely too rude and bad day or not, that was unnecessary.