Walgreens in Rockwall, TX Closed now

Reviews about Walgreens

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  October 22, 2019, by Katy Gallagher Imhoff
  Walgreens needs to do a retraining here on the pharmacy-side. I rushed home from work to get to the pharmacy because the closed at 9:00pm in order to get a prescription filled. Having been in retail, when you close your closed, but anyone who's there before closing time is a active customer. I got there just under the wire and their greeting me went like this. WALGREENS: Hello, can I help you? ME: I'd like to get my prescription filled. WALGREENS: Oh, well we close in a few minutes. ME: Great, looks like I got here just in time. WALGREENS: No, I can't fill this, it'll take me 10 minutes to get it into the computer (apparently it takes much longer when the 20 something year old employee wants to leave for the night, than it does when you normally have a prescription put in the system). ME: I rushed here to get it filled and you're not closed... Blah, blah, blah. Outcome, not filled. Apparently it was too inconvenient to work an extra 8 minutes. I can't even imagine how this craphole, lazy, self-absorbed, new aged mentality would affect someone who actually had life threatening meds to refill, not just bronchitis. Your company image is the extent of your employees, and what Walgreens has showed me tonight, at least in Rockwall location off Goliad, is an extra 8 minutes of time isn't worth the health safety of their clientele, and when you're a pharmacy, there's a higher standard you need to hold yourself to. If not, get out of the business.